Refund policy
Last updated: 30 October 2026
We want you and your children to enjoy SpellVenture. If you're not happy, we offer a 30-day money-back guarantee.
How it works
- You can ask for a full refund within 30 days of any payment, including yearly renewals.
- Refunds go back to the card or account you paid with.
How to ask for a refund
Our orders are handled by our online reseller Paddle.com, who processes refunds. Visit paddle.net to find your order and request a refund, or use our contact form and we'll help.
Cancelling
You can cancel any time from the Family page ("Manage or cancel"). Premium stays on until the end of the year you've paid for, and you won't be charged again.
This policy is from Jacek Horbulewicz, trading as SpellVenture. It does not affect your legal rights as a consumer.